Prince Harry and Meghan Markle.Photo: Kevin Mazur/Getty

Meghan Markle at Women of Vision Awards

Meghan MarkleandPrince Harryhave not been in contact with other members of the royal family after being involved in what their spokesperson described as a “near catastrophic car chase” with photographers in New York City.

PEOPLE understands that the royal family has not reached out to the Duke and Duchess of Sussex since the incident occurred on Tuesday night.

“The lack of personal contact, as well as Buckingham Palace’s refusal to publicly acknowledge or comment on the incident, is understood to have frustrated the couple, who friends suggested may have hoped to garner more support, particularly on a personal level,” the outlet reported.

Doria Ragland, Prince Harry and Meghan Markle.Kevin Mazur/Getty

Meghan Markle at Women of Vision Awards

“Last night, The Duke and Duchess of Sussex and Ms. Ragland were involved in a near catastrophic car chase at the hands of a ring of highly aggressive paparazzi. This relentless pursuit, lasting over two hours, resulted in multiple near collisions involving other drivers on the road, pedestrians and two NYPD officers,” the spokesperson said in a statement. “While being a public figure comes with a level of interest from the public, it should never come at the cost of anyone’s safety.”

Prince Harry and Meghan Markle.James Devaney/GC Images

Prince Harry, Meghan Markle, and her mother Doria Ragland depart The Ms. Foundation Women of Vision Awards

“The NYPD assisted the private security team protecting the Duke and Duchess of Sussex. There were numerous photographers that made their transport challenging,” the statement said. “The Duke and Duchess of Sussex arrived at their destination and there were no reported collisions, summonses, injuries, or arrests in regard.”

On how Harry and Meghan are feeling now, a source tells PEOPLE thatthey were “shaken"but are alright.

“It was a disturbing situation, and they were shaken, but they are glad everyone’s okay,” they said.

Kate Middleton, the Princess of Wales.PHOTO: Daniel Leal - WPA Pool/Getty ImagesKate Middleton, the Princess of Wales.PHOTO: Arthur Edwards - WPA Pool/Getty Images

Kate Middleton, the Princess of Wales.

King Charles III leaves after a visit to Covent Garden

Catherine, Princess of Wales visits the home of charity Anna Freud, of which she is a patron on May 18, 2023 in London, England

PHOTO: Daniel Leal - WPA Pool/Getty ImagesKate Middleton, the Princess of Wales.PHOTO: Arthur Edwards - WPA Pool/Getty Images

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Across the pond, members of the royal family have carried on with planned engagements.King CharlesandQueen Camillastepped out inCovent GardenWednesday for their first joint public appearance since theircoronationweekend. Later that day, the King welcomed the 2023 Prince’s Trust Award winners and celebrity ambassadors for aspecial receptionat Buckingham Palace.

On Thursday,Kate Middletonvisited theAnna Freud Centrein London for her second outing ofMental Health Awareness Week. The Princess of Wales connected with experts about the latest research in mental health and spoke with students about tackling anxiety.

source: people.com